FAQ

The Brand

• Is Roots a 100% Tunisian brand?
• How does Roots reduce its digital and carbon footprint?

The Products

• Are Roots products natural?
• Are Roots products cruelty-free?
• Are Roots products suitable for all hair types?
• Are Roots products adapted to our Mediterranean climate?

Shipping & Returns Policy

• How can I track my order?
• What should I do if I receive a damaged product?
• How can I return my order?
• Do you ship outside of Tunisia?